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Identify and respond to incidents and threats with Resolver's Command Center software

Our Command Center software combines alarm management, computer aided dispatch, and incident reporting in one central application for improved situational awareness

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Welcome to Resolver’s Command Center app, the intuitive security operations software to help you identify incidents, manage response resources and procedures, document events, and identify opportunities to make your organization safer.

Why Command Center software by Resolver?

Dispatch

Manage and dispatch officers and other response resources.

Visualize

Visualize response resources and events with maps and GPS officer tracking.

Response

Enforce standard operating procedures for consistent event response.

Integrate

Integrate access control, video and mass notification systems to simplify event data collection and distribution.

Alarm Management & Automated Reporting

Resolver’s Command Center software connects directly to your existing access control and video surveillance systems. When an alarm occurs, event data is pushed directly into Perspective so you can respond without switching applications. Alarm event data is also automatically attached to the corresponding incident report for a more accurate record of what happened.

Officer Mobile

Connect your dispatchers directly to their officers with the Resolver Officer Mobile application. Enable your dispatchers to message, share tasks details, and track officer locations in real-time. Officer Mobile provides your officers with tools to respond to critical events faster, follow procedure with ease, and document incidents directly on their mobile device.

Dispatch and Officer Panel

Do you know what events are happening and who’s responding? With Resolver Dispatch you will always have a clear and detailed picture of your security operations team so that you can answer this question with confidence.

Create Dispatch

This is your primary Dispatch panel. Create custom templates that automatically populate a new dispatch with your organizations requirements and procedures. With templates you will ensure your dispatchers respond quicker and follow procedure correctly.

Scheduled Dispatches

Pre-schedule routine dispatches so that you can be confident that planned patrols are always completed and documented on-time.

Standard Operating Procedures

Once a dispatch is initiated the corresponding standard operating procedures populate automatically, ensuring that your team responds according to procedure with ease.

Mapping

Maps allow you to visualize where incidents are occurring and where your officers are located, enabling quicker response and greater visibility during critical events.

Location panel

View dispatch and tasks details at a specific location at any point in time, enabling greater situational awareness of at all of your locations.

Dashboards & Analytics

Once incidents have been identified, responded to, and documented you need to be able to spot trends to mitigate future occurrence and impact. Resolver’s best-in-class analytics provides you the power you need to identify patterns in your data so that you can take action.

int:rsect

May 22-25, Nobu Eden Roc Hotel, Miami

Quintessential enterprise security risk management conference

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You are in good company

Some of the world’s most respected companies trust Resolver

Mary Shiffer, Security and Surveillance Manger, Pinnacle Entertainment Inc.
Mary Shiffer Security and Surveillance Manger, Pinnacle Entertainment Inc.
Adam Harting, Security Internal Assessments Manager, Raytheon
Adam Harting Security Internal Assessments Manager, Raytheon
Kirsty Bradley-McMurtrie, Director of Safety, Security and Parking, Conestoga College
Kirsty Bradley-McMurtrie Director of Safety, Security and Parking, Conestoga College

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