Investigations and case management software for event response and recovery

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Why investigations and case management software by Resolver?

Easily manage open investigations

Document investigation summaries and interviews for quick reference.

Leverage links between investigations and incidents

Build cases by considering relationships between investigations and incidents to get a comprehensive picture of all information relevant to your investigation.

Visualize relationships in collected information

Using the Visual Analysis tool, quickly isolate patterns and trends within pre-existing relationships in your database to help solve cases more efficiently.

Optimize your personnel resources

Manage officers and organizations to ensure open cases and investigations are allocated the appropriate amount of resources.

A comprehensive view of your organization’s security risks

Resolver’s investigations and case management software is an end-to-end, total solution for responding to, reporting on, and investigating incidents. It’s an invaluable knowledge base that will help you understand what’s happening and why, so that you can manage resources, minimize impact, and prevent incidents.

From healthcare to manufacturing, from a single site to a multinational, and from corporate security to brand protection, Resolver’s investigations and case management software is a proven industry solution.

Easily open, manage and analyze investigations and cases

Launch an investigation, assign investigators, and track investigation metrics to ensure you’re at the forefront of your organization’s physical security needs.  Investigators can securely consolidate related incident and investigation data into case records for comprehensive tracking, analysis and reporting.

Enable your investigators to work faster and more effectively

Managers can assign investigators to a case, monitor their progress, and inform them of a new assignment with automatically-generated email notifications. With the geolocation functionality,investigators will be able to view areas of concentrated incidents on a map to gain a retroactive understanding of where incidents occurred and why.

Plans and Pricing

Choose the edition that best fits your needs.

Essentials

from $55

per user per month***

All you need for Incident Reporting and Analysis

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Features & Benefits

Show All Features
  1. Capture activity and incident details
  2. Attach photos, videos, documents
  3. Email activity and incident information
  4. Trending and analysis tools
  5. Escalate activities to incidents
  6. Track losses and financial impact
  7. Report incidents in a Web Portal
  8. View metrics with a configurable dashboard
  9. Google-like search
  10. Visualize information on a map
  11. iOS App
  12. System Configuration
  13. Out of the box workflows
  14. Customized workflows*
  15. Open API
  • * Available for an additional cost
  • *** Minimum 7 users. First year training fees will apply

Professional

Contact

for a quote

Perfect for Investigation and Case Management

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Features & Benefits

Show All Features
  • Includes everything in Essentials and;
  1. Document investigation summaries and interviews
  2. Build cases by relating incidents and investigations
  3. Manage officers and organizations
  4. Analyze relationships through Visual Analysis tool
  5. Log tasks and expense information
  6. Drag and drop dispatching
  7. Event and incident mapping
  8. Create standard operating procedures
  9. Deploy Officer Mobile app*
  10. GPS officer mapping**
  • * Available for an additional cost
  • ** GPS mapping requires the Officer Mobile app

Enterprise

Contact

for a quote

Includes advanced integrations and features

Request a Demo

Features & Benefits

Show All Features
  • Includes everything in Professional and;
  1. SAML-based single sign-on (SSO)
  2. IP Whitelisting
  3. Deploy Command Connect*
  4. Deploy Command Connect System Integrations*
  • * Available for an additional cost

You’re in Good Company

Over 1000 of the world’s largest organizations use Resolver to protect their employees, customers, data,brand, inventory, and shareholders.

Adam Harting, Manager, Global Security Services Data Sciences, Raytheon Corporation
Adam Harting Manager, Global Security Services Data Sciences, Raytheon Corporation
Adrian (Jorrie) Jordaan, Founder and CEO, Assurance Protection Group
Adrian (Jorrie) Jordaan Founder and CEO, Assurance Protection Group
Keith Pua, Public Safety Coordinator, Humber College
Keith Pua Public Safety Coordinator, Humber College
Christophe Hervier, Senior Auditor, Quebecor Media
Christophe Hervier Senior Auditor, Quebecor Media

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