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Better retail loss prevention starts with better incident management software

Resolver’s Retail Loss Prevention app is a simple system for tracking and investigating inventory shrinkage and safety risk in your retailer’s stores and workplaces.

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Why choose Retail Loss Prevention by Resolver ?


Automate processes and reminder notifications with Resolver’s intuitive, configurable workflow tool.

Ease of use

Our app is intuitive, designed with retailers in mind. This means less training, faster reporting and a happier team.


Report incidents, conduct investigations, and search your data on any mobile device or tablet from any location.

Configurable App Platform

Thanks to the flexibility that comes with our app platform, you can customize the app to meet the specific needs of your retail loss prevention process.

Powerful Analytics

Monitor your loss data using powerful reports that show key loss prevention metrics, including loss values, loss events and loss types segmented by location, time, return ratios, and policy and control effectiveness. 

Simple Incident Reporting

Report on a vast array of retail-based incidents using form templates designed to simplify the capture of incident data. Incident report templates can be customized to match unique requirements.

Efficiently Manage Investigations

Enable your investigators to work more efficiently with a case management system designed to meet retailers’ needs. Using our relationship analysis tools, investigators can quickly connect disparate data into a unified intelligence picture. New assignments can be delivered through automated email notifications.

Reduce organizational risk

Monitor merchandise controls and seamlessly manage audits full understanding of your organization’s loss prevention efforts.

  1. Audit Your Stores Determine your retailer’s high-risk areas. Use merchandise movement and losses data to drive the creation of risk categories and mitigation strategies. Rank store locations and assign appropriate security resources to each tier.
  2. Assess Merchandise Protection Controls leverage actionable data to get the most out of your loss prevention investments. Assess the effectiveness of your current merchandise protection controls to identify areas for improvement. Optimize existing resources, improve policies and create additional value within your organization.

Loss prevention software for all types of retailers

Major retailers worldwide trust us to help them prevent loss and improve employee and customer safety in their retail stores, supply chain, and corporate offices. 

Adam Harting, Security Internal Assessments Manager, Raytheon
Adam Harting Security Internal Assessments Manager, Raytheon
Mary Shiffer, Security and Surveillance Manger, Pinnacle Entertainment Inc.
Mary Shiffer Security and Surveillance Manger, Pinnacle Entertainment Inc.
Kirsty Bradley-McMurtrie, Director of Safety, Security and Parking, Conestoga College
Kirsty Bradley-McMurtrie Director of Safety, Security and Parking, Conestoga College

Adidas Case Study

Learn how one of the biggest brands in sport uses Resolver to protect profit.

Read the case study

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