Strengthening Intelligence and Investigations with Incident Management Software

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Incident management software, and the data collection and analysis that the software supports, serves three primary purposes:

  1. risk management;
  2. performance management; and
  3. intelligence and investigations.

This paper emphasizes the third purpose, intelligence and investigations, and discusses how the right incident management and analytical software can empower security professionals in their efforts to discover and understand information and connections (gain intelligence) and act on (investigate) security incidents that affect their organizations. 

To learn more about how Resolver is supporting the incident management process, check out our Retail Loss Prevention app.

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