All of these activities can result in a loss of revenues or negative impact on your brand. Most importantly, you need to protect the legitimate markets that represent your products.
Through global intelligence, counterfeit raids, co-operation with local resources, public education, criminal prosecution; you can fight back.
Major retailers worldwide trust us to help them prevent loss and improve employee and customer safety in their retail stores, supply chain, and corporate offices.
We're here to answer any questions you might have.
Resolver’s Incident Management software utilizes is available on your smartphone, tablet, laptop, and desktop. You also have the flexibility of connecting and integrating the software with other systems, thanks to our open API.
User training is typically delivered in a two-day package. Day one is for your end users, our trainer will guide them through the interface and cover the relevant areas they will need to access and use as part of their daily duties. The second day is for System Administrators – teaching them the inner workings of the application and the different tools they have available to configure the software.
For any users who require training after the initial sessions, there is a series of on-demand training videos and documentation available for use at any time.
Our software can be used to track and investigate both online and offline brand infringements. With the easy configuration options of the solution, you can tailor the application to meet your specific needs in regards to your online or offline business.
Our software is used to help organisations discover and then build their case when they uncover infringements. With the extensive investigative and analytics tools, the application can track data related to suspected infringements, reveal answers hidden within your data and provide intelligence to prevent future infringements from happening.
Flexible configuration. You can easily tweak the application to suit your needs
Powerful reporting. The ability to find answers and intelligence quickly and easily
Open API. The ability to integrate with and import data from external systems
Analytic tools. Easily navigate your investigation data and uncover key information
Easy data entry. Collaborative system that allows data input from authenticated users anywhere in the world as well as the ability to capture and properly vet incident reports from unauthenticated users.
Implementation Expertise. Resolver has a team of experienced professionals who have done many brand protection implementations in the past to ensure your project is delivered on time and on budget
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