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Resolver’s Command Center Software provides a central console from which your security operations team can manage and connect alarm management, dispatching, and incident reporting to streamline and reduce response times and better protect your organization’s assets and people.
The Command Center application is highly visual and plots alarms, incidents and guard locations on real-time maps. No longer do you need to radio for locations. See which personnel are available and close to alarms and incidents, so you can get them on the scene as quickly as possible.
With in-system Standard Operating Procedures (SOPs), you can put your training to practical use and execute on incidents and emergencies exactly as they were drawn up. The Officer Mobile solution for your guards allows them to respond to critical events faster and follow procedure with ease.
With our integrations there is no more need to manually enter data from your access control or PSIM application in the dispatch solution. From our alarm panel you can quickly see and manage alarms and have important ones handed off to the guard team in seconds rather than minutes.
Corporate security budgets are under constant pressure. Resolver’s in-app reporting highlights not only the incidents but also all the activity that goes into reducing incidents and mitigating impacts. The value of corporate security is in the avoidance of problems. Use your activity data to show how you are doing this.
We're here to answer any questions you might have.
Dispatch is one component of Resolver’s Command Center software – the product that Resolver provides to work in operation centers. Command Center contains the following components:
CC is used in Security Operation Centers and Operational Control Centers. Its primary function is to identify events that require an operator’s attention then to assist the operator through the response process. Command Center connects people, systems and data together to ensure any event, whether minor or major, is handled properly and efficiently.
While we can connect with your access control and notification systems, and watch for events like PSIM systems, what separates us from a PSIM tool is that the primary interface is Dispatch. Connecting systems, people and data allows you to create a much more efficient flow from call intake, through resource response, to the endpoint post-incident record. We call this ‘optimized dispatch’. In addition, because our endpoint is records management for activity tracking, incident and investigation management along with powerful analytical tools, this creates an end-to-end incident management approach.
Identify, respond, and be aware. Whether it’s on a campus or in an airport or hospital, Resolver’s Command Center software will cover your preparedness and execution.
This suite of products sits in the nerve center of an organization. When a critical event happens, Command Center ensures the operator knows what is happening, where it is happening, what to do, and who to notify providing complete situational understanding of the event and the resources responding to it.
At the completion of the event, all details are tracked and logged for post-event documentation used for statistical tracking and pattern analysis, and so you can dissect response procedures and determine how and why things happened.
Currently the Officer Mobile app can be run on Android and iOS enabled devices.
For the most part, yes. Dispatch can stand on its own without Officer Mobile or connectors, but RMS is required with dispatch.
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