Crisis & Emergency Management Software

From planning to recovery, Resolver offers the first and only truly integrated solution for Crisis and Emergency Management.

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Situational Awareness in Real-time

In the midst of a crisis, time is too precious to waste. With limited resources and so many moving parts, your team needs an accurate picture of the state of emergency… yesterday. Resolver’s Crisis and Emergency Management Software solution offers business continuity, disaster recovery and emergency notifications all in a single platform. Plan, test and activate response plans, recover quickly and get back to business as usual.

Situational Awareness in Real-time

Why Crisis & Emergency Management Software by Resolver?

Getting Started

Effective business continuity requires more than just software. Resolver has partnered with third-party advisors across the globe to ensure you have the processes and culture needed to successfully leverage emergency management software.

Implementation

Simply transfer your pre-existing data to get started. Our Professional Services team works closely with you to support your implementation, customization, onboarding and user training, for a smooth and successful deployment.

24/7 Support

Once you go live, you’ll have access to Resolver’s Customer Portal and 24/7 product support. Give us a call, send an email or open a support ticket whenever you have questions or technical difficulties.

As You Grow

This isn’t our first rodeo. We’ve helped over 1000 of the world’s largest organizations gain efficiencies and deliver strategic insights, and we know you have unique needs. You’ll be assigned a Customer Success Manager who partners with you to ensure you get the most out of the software and connect you with a network of users and business continuity, emergency management and disaster recovery professionals worldwide.

Knowledge is Power

Playing telephone tag in a crisis is risky business; messages can easily be confused, or worse, they can be missed altogether. Capturing and distributing key information is essential in any emergency.

Resolver’s Crisis & Emergency Management platform has two-way emergency notifications built into the solution, so you can trigger response plans, send alerts and request status updates within seconds of plan activation. Real-time dashboards allow teams to share critical information across the organization. Two-way emergency notifications and checklist automation offers instant communication, so you know exactly who needs help, when and where.

One-Click Activation

When disaster strikes, you simply don’t have time to waste looking for recovery plans or jumping between programs to ensure that messages were sent, and actions are taken.

With Resolver’s Crisis & Emergency Management software, you build your response and recovery plans directly within the platform. Team members can activate plans with the click of a button, trigger automated alerts, launch the online command center, assign tasks, request updates, and more, all in the sequence and strategy you defined. From planning to recovery, Resolver offers the first and only truly integrated solution for crisis and emergency management.

Full Geospatial and Situational Awareness

Geospatial intelligence is key to complete situational awareness. With Resolver’s Crisis & Emergency Management solution, you can easily build custom layers for any data in the platform.

Imagine a view of your facilities, color-coded by status; open or closed, access to power or relying on a generator; Personnel who have been ordered to evacuate, or a map that shows where critical business processes are located. Layer this data with industry standard GIS mapping to show the path of a hurricane, earthquake and flooding zones, crime rates, and more. Use this intelligence and draw on the map to select emergency notification recipients and hit send. It’s that simple.

Save Time with Automation

When a crisis strikes, every second counts, so don’t waste time manually updating checklists and status reports.

Once you’ve sent an emergency notification, team members simply reply to the message or use the mobile app to send a status update and complete tasks. Workflows are automatically activated as your team responds, and dependent tasks are triggered without any intervention. Perfect for remote teams and field team members.

Software for all your Crisis & Emergency Management needs

 

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