Enterprise Risk Management Software

Resolver’s intuitive ERM software makes enterprise risk management simple. With powerful automation and one-click reporting, you'll save your team up to 3 weeks of work spent on quarterly board reports. Focus on delivering strategic risk insights - not formatting spreadsheets.

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ERM software your risk owners (and the board!) will love

Resolver’s ERM software helps you promote a risk culture through collaboration. Bridges the gap between management levels and departmental silos with a tool that makes it easy to collect, escalate and report on risk data. 

ERM software your risk owners (and the board!) will love

Resolver’s ERM Application is based on the following framework:

Identify Risks

Identify Risks

Risk managers and owners can easily manage their risk environment by adding, updating and describing risks that might impact the achievement of organizational goals, including possible causes and consequences.

Assess and Treat

Assess and Treat

Easily capture and document risk assessments across all functions or business units, with automated workflows to notify risk owners when an evaluation is due or pending.

Monitor and Review

Monitor and Review

Set risk tolerances globally or locally and send automated alerts to risk managers and owners when a KRI has been breached. Real-time reports, dashboards, and metric monitoring provide instant visibility into the organization’s risk environment.

Issues and Actions

Issues and Actions

Activate mitigation plans when an issue has been identified including assigning a task owner, managing progress and due dates. Understand the issues across business units, regions, departments or products, to easily identify the root cause and prioritize decision making. 

Why ERM Software by Resolver?

We’re here to hold your hand through every step of the way. Here’s how:

Getting Started

Effective risk management requires more than just software. Resolver has partnered with third-party advisors across the globe to ensure you have the processes and culture needed to successfully leverage risk management software.

Implementation

Simply transfer your pre-existing data to get started. Our Professional Services team works closely with you to support your implementation, customization, onboarding and user training, for a smooth and successful deployment.

24/7 Support

Once you go live, you’ll have access to Resolver’s Customer Portal and 24/7 product support. Give us a call, send an email or open a support ticket whenever you have questions or technical difficulties. 

As You Grow

It’s not our first rodeo. We’ve helped over 1000 of the world’s largest organizations gain efficiencies and deliver strategic insights, and we know you have unique needs. You’ll be assigned a Customer Success Manager who partners with you to ensure you get the most out of the software and connect you with a network of users and risk management professionals worldwide. 

Software for all of your ERM and ORM needs

Over 1000 of the world’s largest organizations use Resolver software to protect their employees, customers, data, brand, inventory, and shareholders.

Frequently Asked Questions

We're here to answer any questions you might have.

I have my own risk rating scales, can I change them?

Yes, it is possible to change them.

What are some of the notifications and alerts?

Risk owners can receive alerts that a risk is due for assessment. They also receive alerts if there is an action plan which requires an update. Additional notifications can be set up as part of the configuration.

How much work will it take to get me up and running?

The majority of our ERM implementations are completed within eight weeks, but the timeline can be materially influenced by the availability of our customers. We recommend that customers set aside about a day a week over the eight-week implementation to ensure they have the time they need to contribute effectively and stay on schedule.

How does my existing data get in?

Once comfortable with the flow of the application, Resolver’s Professional Services team will provide you with an Excel import spreadsheet template which reflects the fields your organization wants to capture. It is up to you to populate the data. This should be similar to filling out the risk and control matrix. Once this template is filled out, the data can be loaded into Resolver.

 

What is excluded?

  • Access to external content – eg KRI libraries or 10K risk registers
  • ISO framework (licensing restrictions)
  • New COSO 2017 ERM framework (additional upon request)

If I want to make changes to the configuration, can I do that?

Yes, as part of the implementation. Before you sign on, a member of the services team will scope out the additional configurations based on discussion and review of your existing documentation. The items in * are the factors to be considered in the scope. Please refer to the SOW and Sprint Timetable for expectations during implementation.

Can other departments such as Internal Audit access my risk results?

Yes, as long as the user has access to Resolver, they are able to access risk results. For example, Internal Audit can use the results of the risk assessments as a basis for their audit. This would be part of the Internal Audit application.

What type of support will be provided after the implementation?

A dedicated Customer Success Manager will be assigned to you once implementation is complete. They will be guiding you during your first year of implementation as you roll out your risk program. Regular support is available business hours and 24/7 support for critical issues in accordance with the Service Level Agreement. 

Jay Trethewey, Director, Lower Mainland Facilities Management
Jay Trethewey Director, Lower Mainland Facilities Management
Julie Salazar, Senior Accountant, Farmers Mutual Hail
Julie Salazar Senior Accountant, Farmers Mutual Hail
Wakako Thomson, Risk & Performance Specialist, Fraser Health Authority
Wakako Thomson Risk & Performance Specialist, Fraser Health Authority

Discover Resolver’s ERM Application

Explore how the application can be used to efficiently manage and review risks and capture high quality, timely risk data to drive actionable insights.

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