Protecting Platforms, and Communities from Exploitation and Harm
Resolver’s Trust & Safety Intelligence adds a critical layer to your defences and helps mitigate risks at scale. See beyond content to the behaviors, actors, and ecosystems driving platform abuse — and stop it at the source.
Build a resilient Trust & Safety strategy
The line between online and real-world threats is vanishing, public perception is fast-changing, and regulators are stepping in. Move beyond reactive compliance towards excellence and leadership in protecting all users, especially children, while enhancing value and resilience.
Resolver helps you mitigate risks at scale.
Why You Must Act Now
The Cost of Inaction: What Happens If You Don’t Adapt?
To Protect Your Users, You Must Know Who They Are
Children are at the heart of new online safety regulations, and have been the focus of Resolver’s services since 2005. More than ever, platforms need to know who uses their services to maximize safety.
Bad Actors Are Outsmarting Content-Only Approaches
Traditional content moderation approaches fail to detect sophisticated or coordinated, adversarial threats. Bad actors are evolving faster than reactive content detection systems can keep up.
Regulatory Penalties & Legal Consequences
Fines under the DSA, Online Safety Act, and evolving US policies are already reshaping platform responsibilities. Criminal liability, forced policy changes, and significant financial losses are real possibilities.
Resolver Trust & Safety: A Strategic, Intelligence-Led Approach
For over 20 years, we have been combating online abuse with a central aim to protect children, vulnerable users, and the platforms and services that host them. Our Trust & Safety experience and longevity are unmatched in the industry, and we take pride in the impact we have made and continue to make as a major partner in this sector. How Resolver approaches intelligence:
Expose the Full Scope of Risk
You can’t respond to what you can’t see. Resolver maps content, actors and behaviors across platforms and ecosystems to identify policy gaps and emerging threats.
- Independent investigations into algorithmic harms.
- Deep & dark web intelligence on threat actors.
- Mimicking user behavior (sock-puppeting, scraping) to uncover hidden abuse.
Stay Ahead of Emerging Threats
Harmful content doesn’t exist in a vacuum. Resolver’s network intelligence tracks risks in real-time before they escalate into crises.
- Cross-platform tracking of coordinated abuse.
- Early-warning system for child endangerment, misinformation, suicide and self-harm, hate, extremism and more.
- Policy loophole detection to preempt regulatory scrutiny.
Strengthen Compliance & Protect Users
Understanding the evolving dynamics of abuse is critical. Resolver provides bespoke risk insights, red teaming, and policy guidance to help platforms stay ahead.
- Detect evasive abuse that in-house systems miss.
- Understand adversarial tactics & behavioral manipulation.
- Align enforcement with evolving regulations & industry best practices.
Pinpoint vulnerabilities before regulators do.
Get a Bespoke Risk ReportResolver’s Expertise: What Sets Us Apart
Human-Led Intelligence, Enhanced by Technology
Independent Investigations & Algorithm Audits: We don’t just analyze content - we analyze human behavior.
AI alone isn’t enough. Resolver’s expert team of OSINT researchers, linguists, and policy analysts powered by industry leading Trust & Safety detection and analytical technology ensures nuanced, real-world insights that automated detection tools will miss.
Our experts use Threat actor research across the deep & dark web to expose the sources of abuse, not just its symptoms, and cross-platform visibility to track coordinated manipulation beyond the confines of a single app.
Augment your Trust & Safety Teams with best-in-class risk intelligence
Alerts
A set of real-time notifications on bad actors or content activity that violates platform guidelines.
Submission channels include:
Emails, SMS, Slack messages, Client-provided API
Weekly Horizon Scan
A 7-day digest summarizing significant risks across the surface, deep, and dark web, including emerging risk groups and harmful narratives or conspiracy theories related to brands or industries.
Network Intelligence Reports
A holistic view of problematic networks paired with actionable insights on how to effectively take measures in reducing their scope on a platform.
Monthly Intelligence Report
Tailored reports detailing volume, key themes, audience reactions and additional insights on new launches, events, or targeted campaigns.
Trusted by the World’s Leading Organizations
Resolver: Tackling Trust & Safety Challenges at Scale
Emerging Threat Detection
Identify misinformation, hate speech, & extremism trends before they go viral.
Red Teaming & Policy Stress Testing
Uncover policy loopholes & enforcement gaps before they are exploited by bad actors, attract regulatory scrutiny and reputational damage.
Regulatory Alignment & Moving Beyond Compliance
Identify and assess emerging threats to user safety and community integrity. Demonstrate a strategic approach which prevents escalation before harm spreads.
Build a proactive Trust & Safety strategy
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A Human-Led Approach to a Complex Problem
At Resolver, we believe technology should enhance — not replace — expertise.
A Human-Led Approach to a Complex Problem
- Expert Analysts Across Multiple Risk Areas: Specializing in child safety, hate speech, gender-based violence, self-harm, misinformation, and extremism.
- Multilingual & Culturally Aware Intelligence: Identifying localized harms that language models miss.
- Cross-Platform Visibility: Tracking threats across platforms to provide a fuller risk picture.
- Policy Guidance & Gap Identification: Aligning enforcement with real-world risks & evolving regulations.
