Corporate Employee Recruitment Process & Form

1. Purpose, scope, and users

The purpose of this document is to define the employee recruitment process.

Users of this document are all Resolver employees.

2. Reference documents

  • ISO/IEC 27001:2013 standard, control A.7.1
  • EU GDPR Article 88
  • ISO/IEC 27701:2019 standard clause 6.4
  • 9 Resolver’s Access Control Policy-Section 4

3. Recruitment Process

Role AnalysisSourcingScreeningInterviewing and SelectionBackground Verification
  • HR meets with the Hiring Manager to review job requirements.
  • HR completes the Job Requisition Form following meeting with the Hiring Manager.
  • Update Job Descriptions as needed.
  • Interview Guide is created or updated for Job. This guide is utilized during the Interview & Selection stage.
  • Case Study questions are created or updated for the job. Case studies provide a role-specific work sample that is utilized in the Screening stage.
  • Create a Job Posting.
  • Upload Job Posting to ATS.
  • Post job internally.
  • Post job externally. on applicable sourcing platforms.
  • Execute on additional channels as needed (networking, direct recruitment, third party search firms).

 

  • Screen job applications against requirements.
  • Telephone pre-screen suitable candidates based on requirements.
  • Qualified candidates are sent the role-specific Case Study.
  • Short-listed candidates are presented to the Hiring Manager based on telephone pre-screen and case study responses.

 

  • First Round Interviews conducted by Hiring Manager + HR using
  • Interview Guide:
    • Review and evaluation and of candidates conducted by the Hiring Manager and communicated to VP, People & Culture.
    • Second Round Interview conducted by Executive, peer-level Director of team members.
    • Third Round Interview (if applicable) may be required for VP or Executive roles.
  • Final evaluation against job and organizational requirements.

 

  • Candidate(s) is contacted for the completion of a background check (criminal and credit) by a third-part back-check provider.
  • HR conducts two (2) references on reporting managers.
  • Background check information is reviewed and confirmed clear/complete.
  • Recruitment information (resume & application, pre-screening notes, interview notes) are consolidated for final selection.
  • The offer/employment agreement is extended via ATS.

Onboarding Work Flow begins

*NOTE: All background verifications are required to be clear/complete ahead of the candidate’s employment start date.

 

  • HRIS – Human Resources Information System.
  • ATS – Applicant Tracking System.

The process is formalized and recorded in the JobVite system: https://app.jobvite.com/

4. Data Privacy:

Data Privacy Principles as mentioned in A.9.1 Resolver Access Control Policy (Section 4), shall be applied to the personal data gathered during the recruitment process.

Resolver assumes the responsibility of Data Controller with regard to all the personally identifiable information (PII) gathered through this process, for the entire life cycle of data from its generation to its storage in the HRIS system and ATS system, and its transmittal to the data processor (JobVite) and its final destruction when data is no longer required for the purpose for which it was gathered.

5. Validity and document management

This document is valid as of August 2023.

The owner of this document is an HR team who must check and, if necessary, update the document at least once a year.

EFFECTIVE ON: November 2023

REVIEW CYCLE: Annual at least and as needed