From Reactive To Proactive
Discover the five stages of incident management.
About Resolver
Resolver gathers all risk data and analyzes it in context—revealing the true business impact within every risk. Resolver’s Risk Intelligence Platform traces the extended impact of all types of risk—whether compliance or audit, incidents, or threats—and translates those effects into quantifiable business metrics.
So, customers can communicate risk persuasively, framing it in terms of the business. And with this changed perspective, comes an entirely new role for risk to play. Finally, risk goes from being seen as a barrier, to becoming a strategic partner driving the business. Welcome to the new world of Risk Intelligence.
See Risk. Discover Value
What is incident management?
Incident management is your organization’s way of identifying, analyzing, and working to prevent future events from occurring. Having the proper processes in place will help you manage and mitigate risk.
The most efficient way to set up these processes is with an incident management system that can help fix and prevent events within your organization. In a nutshell, incident management is everything your organization does to identify, respond to, manage, document, analyze, and correct incidents — adverse events, occurrences, or situations — of any kind.
Document: Document the incident in detail. Recording events as they unfold is important for gleaning insights and forging improvements.
Plan and Prepare: In this stage, you'll lay the ground work for an effective incident management strategy.
Investigate: Actively gather statements, scrutinize evidence, and analyze the data.
Respond: Quick and strategic action can make a meaningful impact on your business and the people and places you keep safe.
Evaluate: Reflect, analyze, and refine. This stage is crucial for turning experiences into improvements and ensuring your approach remains dynamic and effective.
Ultimate Guide to Incident Management
Don't let critical incidents negatively impact the people and places you protect. Download your copy of this guide to uncover the 5 crucial stages of incident management. Swiftly identify, address, and prevent future incidents.
See Resolver's Incident Management Tool in Action
Want to see our solutions in action? Request a demo and we'll show you how to see risk and discover value in your corporate security.
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Predict and protect with more precision
No matter how large or small your corporate security team is, they are tasked with critical functions across your organization. Support them with tools that streamline costs and improve performance.
Incident Management
Automate your incident process to mitigate losses and prevent incidents from recurring.
Investigations & Case Management
Discover insights in complex cases to reduce losses, prevent future incidents, and protect your employees.
Threat Protection
Get ahead of threats and prevent incidents with our powerful combination of market-leading software and expert threat management services.
Enterprise Security Risk Management
Communicate security and risk issues more effectively with business leaders to prove your team's value and ensure future resources.
Command Center Software
Deploy computer-aided dispatch (CAD) and detailed activity tracking to efficiently identify and accurately respond to incidents.