Resolver’s Incident Management Software is an end-to-end solution for capturing, responding to, reporting on, and investigating incidents. It helps you understand what’s happening and why, so that you can manage resources, minimize impact and prevent incidents.
Use Incident Management software to visualize the relationships between historic and current incident details across time to contextualize your data and:
Enable your end-users to accurately report incident data in a straight-forward, easy-to-use software solution that requires no training.
Every second counts when you are reacting to security incidents. Acting early on information can mean the difference between a near miss and a serious escalation of the incident.
Resolver’s software helps you find the links between your investigations and the incidents you track, ensuring proper management of your organization’s security risks.
Drag and drop configuration gives admins the flexibility to tailor their solution to their needs. They can create forms and reports without field limitations on employee/incident reports or tickets to capture the most accurate data possible.
An intuitive platform with navigation bars and in-line guidance to ensure end-users never have to guess what they need to do next.
Help your end-users easily report incidents details as themselves or anonymously (for the public and whistleblowers).
Resolver’s platform is interconnected to help you find relationships between risks and identify trends between people, locations, or assets involved in incidents.
Conduct root cause analyses to identify gaps in existing processes, policies or countermeasures that need to be addressed.
Compare key locations to each other for benchmarking, break down incident data by type, visualize historic data across time, or get a summary of a specific incident.
Visualize incidents and threats (via graphs, maps, etc.) and link people, places, and things in hierarchical, or more relevant organization of relationships.
An open API allows for easy integration to outside systems like inventory/SKU management, HR and facility management systems.
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“We noticed an increase in incidents reported on one of our campuses at a specific time. Using the data provided by Resolver, we were able to justify the investment of an additional security guard. Before Resolver, we wouldn’t have been able to make that connection and demonstrate the need for the additional investment.”
