- Corporate Security
- Governance, Risk and Compliance
- Information Security
Resolver’s Command Center combines alarm management, computer-aided dispatch, and incident reporting. Connect dispatchers directly to officers and share dispatch details, locations, and standard operating procedures to securely and efficiently manage organizational safety.
Resolver’s Command Center application plots alarms, incidents and guard locations onto real-time maps. No longer do you need to radio for locations. See which personnel are available and close to alarms and incidents, so you can get them on the scene as quickly as possible.
With in-system Standard Operating Procedures (SOPs), you can put your training to practical use and execute on incidents and emergencies exactly as they were drawn up. Built-in data collection ensures that people and files can be attached to the incident during the response by dispatchers in the Command Center or by officers on mobile devices.
With Resolver’s integrations there’s no need to manually enter data from your access control or PSIM application in the dispatch solution. From the alarm panel you can quickly see and manage alarms and have important ones handed off to the guard team in seconds rather than minutes.
Corporate security budgets are under constant pressure. The in-app reporting feature within the Command Center Software highlights not only the incidents but also all the activity that goes into reducing incidents and mitigating impacts. The value of command center reports is in the avoidance of problems. Use your activity data to show how you are doing this.
A clear and detailed picture of your security operations team so that you know what events are happening, where, and who’s responding.
Create custom templates that automatically populate a new dispatch with your organization’s requirements to ensure your dispatchers respond faster and follow procedure correctly.
Be confident that planned patrols are always completed and documented on time by pre-scheduling routine dispatches.
Resolver’s powerful reporting provides you with actionable data to help you mitigate future occurrence and impact.
Connect directly to your existing access control systems so that you can respond to alarms and trigger mass notifications without switching applications.
Alarm event data is automatically attached to the corresponding incident report for a more accurate record of what happened.
Connect your dispatchers directly to their officers with the Resolver Officer Mobile app (available on iOS and Android). Enable your dispatchers to message, share tasks details, and track officer locations in real-time. Officer Mobile provides your officers with tools to respond to critical events faster, follow procedure with ease, and document incidents directly on their mobile device.
Leverage out-of-the-box integrations from leading access control systems to surface alarms in a single system and automate responses to minimize data entry and provide operating procedures to ensure the right level of response.