Security work hasn’t changed. The volume has.
Threats are getting harder to predict. Incidents keep piling up. AI’s adding complexity. In this episode of the Security Journal Americas Security Podcast Series, Artem Sherman, Division Head of Security & Investigations at Resolver, joins Victoria Hanscomb, Editor of Security Journal Americas, to talk about what’s really changing — and what isn’t.
Drawing on two decades in corporate security and investigations, Sherman explains why teams are stretched thin: incident counts are up; threats are harder to predict; expectations keep growing; but headcount does not.
The discussion covers how teams can:
- Spot where time gets wasted, and fix it without needing more staff
- Use automation to clean up process clutter and free up capacity
- Prioritize the tasks that drain hours, not the ones that feel urgent
- Build credibility across departments by showing what security sees first
From drone incursions to AI-enabled threats, security teams are carrying more risk with the same resources. The real question isn’t whether AI can help, it’s where to apply it without creating more work.
Where the pressure’s building
Incidents are up. Threat types are expanding. But most teams aren’t getting more people, or time. Sherman says the biggest struggle isn’t a lack of expertise. It’s a mismatch between what’s expected and what’s possible.
1. Teams aren’t short on skill, they’re short on capacity.
Threats are less predictable, attacks are more creative, and teams are being asked to respond without more resources. AI can’t solve that on its own. But it can help reduce the admin that slows teams down
2. The real pain is in the repetitive work
Tasks like intake, triage, and documentation don’t take long individually — but they happen constantly. Automation can be a helping hand for teams that are being asked to take on more, with no meaningful increase in people or time.
3. AI is automation with better tools
AI shouldn’t be treated as a game-changer. It should be treated as the next version of automation: more precise, more scalable, but still tied to the same work. Though the job hasn’t changed, the speed and accuracy have.
4. Real integration means more than technology
The most effective programs aren’t siloed. They’re tied into HR, legal, safety, and risk. Sherman points out that monitoring tools and intelligence have helped security teams gain influence, especially when the risks extend beyond physical incidents
The bottom line
It’s easy to get distracted by big promises. But the real opportunity in AI is to improve what you already know you need to do.
“If you do something that takes five minutes a hundred thousand times a year, that really adds up,” says Sherman. “Those are the areas to tackle.”
Find out how leading teams are cutting manual work, managing rising incident volume, and staying connected to the business. Listen to the full episode here.
See how Resolver automates incident response from intake to resolution.
Tired of slow triage and manual follow-ups? Take our eight-minute tour to see how Resolver’s AI-powered software cuts down admin work. Discover how your team can have faster response times and clear visibility into what’s happening, before issues escalate.
