As threats grow more sophisticated, communication teams need comprehensive intelligence to stay one step ahead of emerging threats to protect their brand, people and assets. Between the noise of social media and the tools intended to make sense of digital chatter, a gap emerges between the act of gathering the data and understanding what is being said and by who. It’s time consuming and challenging work that forces organizations to make educated guesses based on small samples of nuanced and complex issues.
Resolver’s Reputation Monitoring offers tailored, on-demand risk assessments to help you navigate these challenges with speed and precision, including real-time alerting or daily, weekly or monthly intelligence reporting. Intelligence reports are drafted by an expert human intelligence team, are exec-ready, and provide deep insights far beyond the capabilities of self-serve software, helping you address specific risks effectively.
Flexible, Fast Risk Reporting
Reputational risk reporting is designed to be flexible, allowing you to choose the reporting frequency that best fits your needs. Each report is tailored to your unique challenges ranging from financial fraud to product issues, geopolitical risks to developing crisis situations. Our expert OSINT-certified analysts monitor risks in more than 50 languages, analyzing a wide range of sources including the deep and dark web, and ensuring global threat coverage that automated tools often miss.
Uncovering Risks and Emerging Threats
A key strength of the Reputation Monitoring Reports is the ability to deliver insights across different layers of risk. Our technology is fine tuned to environmental, social, governance, people, product, and security risks. Through this lens we assess the potential impact to your brand’s social media presence, executive profiles, physical locations, advertising campaigns, supply chain issues and more.
The human intelligence team then analyzes the data based on your specific concerns across a range of sources including mainstream social media, semi-closed social media, deep and dark web, message boards and media sources. This analysis is conducted according to your use case, whether you’re tracking an ongoing issue or seeking to understand the broader implications of emerging threats.
Reputation Monitoring Reports in Action
Reputation monitoring is utilized by a variety of companies in disparate sectors. The specific risks, the frequency of reporting or alerting and the reports produced are all tailored to the partner. The common thread is the need for rapid, thorough intelligence that cuts through online noise to determine which threats require action or response, which don’t and which issues could potentially become a threat to the brand and its assets.
For example, we partnered with a Fortune 100 global airline to help them understand emerging risks including on-flight issues, global technical outages and other reputational harms. We delivered reports weekly, detailing evolving and emerging risks. Our partners used this information to power decision-making, crisis response and public communications.
In a different use case, a major US-based healthcare company wanted to understand digital chatter about supply chain shortages, clinical trial commentary, competitive insights, and reputational risks. Delivered daily, the reports were shared across multiple teams, helping to better align and inform cross functional stakeholders about public conversations relevant to their products.
Conclusion
Reputation risk reporting is designed to equip partners with the intelligence they need to navigate today’s complex information ecosystem. As risks evolve, we’re here to adapt with you, delivering timely, tailored reports that allow you to focus on the actions you need to take, inform leadership and respond to threats with speed and accuracy.
If you’re interested in learning how Reputation Monitoring can help you and your team, book time with our analysts.