Webinars & Video

Reimagining Incident Response: AI, Automation, and the Future of Triage

Watch our on-demand webinar to see how AI-powered incident response cuts low-value admin and turns vague reports into clear, actionable alerts.

June 10, 2025 · DURATION: 60 MIN

AI-powered incident intake helps security teams triage faster by eliminating manual intake bottlenecks. Security teams aren’t short on reports — they’re buried in them. But many still come in via email, spreadsheets or phone calls — often vague, inconsistent, or missing key details. Teams lose hours each week chasing details or sorting cases manually. That drags out triage, delays your incident response and raises risk. In a 2025 survey we conducted with ASIS, many security leaders point to unstructured intake as one of the biggest barriers to fast, effective incident handling.

Today’s pace and volume demand more structure — and more support. Lean teams juggle rising incident volumes with shrinking resources. Manual intake no longer scales. Slow response puts people, property and operations at real risk. Delays can mean missing critical threats, triggering the wrong response or failing to identify patterns across repeat incidents. These breakdowns carry real consequences for safety, compliance and oversight.

This session shows how automation improves intake — making triage faster, clearer and less manual. Automation does not replace staff or require a full system overhaul. See how AI-powered incident intake can help you improve report accuracy, reduce admin steps and surface critical cases faster. Hear from experienced security leaders and get guidance you can apply immediately.

Imagine capturing location, severity and responder assignment automatically — no inbox digging, no second-guessing. Just a clear path from intake to resolution.

How AI-powered incident intake and triage support faster, clearer decisions

Drawing from real-world examples and audience Q&A, the session covers:

  • What effective intake and triage look like in corporate security operations
  • How structured forms help submitters provide consistent, complete security incident reports — even under pressure
  • Where automation assists with sorting and routing — without removing human oversight
  • How smarter intake improves visibility, shortens triage, and helps analysts act on what matters
  • What early adopters are seeing — from fewer missed details to faster follow-up and resolution.

See how these advances free up teams like yours to focus on strategic work and proactive threat mitigation.

Who should watch

This session is for physical and corporate security leaders exploring AI for physical security — without the complexity of a full system change. Don’t miss this if you

  • Handle a high volume of incident reports across multiple sites or teams
  • Still rely on email, spreadsheets or manual logs to track security incident reports
  • Spend hours rerouting or reclassifying vague submissions and struggle to maintain audit trails
  • Are exploring AI solutions but want a grounded, practical view of where it fits in real-world security

Why this matters

When intake breaks down, the whole response process suffers — and your team ends up doing work that tech should handle.

“Security teams didn’t sign up to be human routers.” — Pooja Azhalavan, Resolver

AI-powered incident intake supports them by cutting down manual follow-ups, reducing noise and helping analysts see the real signal faster — without increasing workload or removing human judgment.

Structured intake doesn’t just help analysts — it guides frontline staff to report the right details up front. That consistency carries across shifts, sites and experience levels. When intake is slow, inconsistent or incomplete, everything else in your incident response process suffers.

This session will help your team think differently about where triage starts — and how a smarter approach can reduce delays, improve decisions and surface what matters most.

Watch now

Get practical, proven intake strategies from experienced security leaders. Access the full webinar on demand — just enter your email to start watching.

You’ll see how peers are improving incident response times and reducing manual admin — without increasing headcount or overhauling systems.

Speakers
Jamie Burr

Jamie Burr

Director of Product, Security & Investigations

Pooja Azhalavan

Pooja Azhalavan

Sr. Product Marketing Manager, Security & Investigations