Inside the online harm gap brands see too late

Harmful narratives now form faster than traditional moderation workflows can detect. What 342 million public posts exposed about critical visibility gaps for brand, social, and moderation teams.

What viral moments reveal about risk you’re not seeing yet

  1. Where harmful narratives originate upstream before they ever reach brand channels.
  2. Why early indicators like tone shifts, repeated phrasing, mixed‑language or AI‑generated variants, blend into routine conversation and go unnoticed.
  3. How leading brand risk and moderation teams shorten risk detection windows, cut false negatives, and prioritize response with better context.
  • Cover of the Resolver Online Risk Intelligence report “The Moderation Gap,” analyzing how online harm spreads faster than moderation teams can detect it.

Don’t wait for the spike

A comment shifts, a phrase repeats, and suddenly you’re fielding questions from execs about something no alert caught. Resolver’s analysis found 1 in every 72 public posts contained hate speech — and most didn’t trip a filter. They looked routine. Until they didn’t.

This report unpacks how early signals actually show up (hint: not in your dashboards), and what the best teams are doing to close detection gaps before it escalates. You don’t have to chase every spike. But you do need to see the next one coming.

Download The Moderation Gap now to learn how.