Business Intelligence Reporting Tools That Security Leaders Need Now

October 26, 2023 · READ

As corporate security leaders, your ability to make informed decisions, anticipate threats, and demonstrate the value of your team’s effort hinges on the data at your fingertips. Your corporate security data, when presented effectively, becomes the compass that guides your organization through the turbulent seas of insider threats, physical security trends, and security risk management complexities.

Unfortunately, turning raw security and incident data into actionable insights isn’t as simple as it may seem. Business intelligence reporting tools and dashboards effectively communicate the state of your physical security posture. However, gathering and consolidating data from disparate sources, interpreting it accurately, and presenting it in a format that resonates with stakeholders can feel overwhelming when you don’t know where to start.

In this blog, we’ll cover the five areas of security risk management, where business intelligence through data visualizations and reports can help corporate security leaders demonstrate value to executives.

1. Security Risk Management reports

Purpose: Measure the effectiveness of security risk management (SRM) by identifying areas for improvement to reinforce corporate security best practices in your organization.
Benefits: Reduced physical security incidents, increased awareness and vigilance, and strengthened organization-wide security.

Srm site overview dashboard -business intelligence reporting

SRM reporting serves as your gauge for preparedness. It measures the effectiveness of existing corporate security programs, identifying areas for improvement and reinforcing physical and corporate security best practices. With these dashboards, security leaders can ensure they are resilient against evolving threats by highlighting risks measured against your organization’s risk appetite level, risk ratings, open issues, and incidents across locations, threat score by country, and total audit coverage rates to better allocate resources and prioritize remediation.

This allows you to:

  • Understand your overall security risk posture across locations, and the severity and impact of top individual risks.
  • Benchmark location risk scores against your risk appetite levels to reveal outliers or systemic failures.
  • Formulate strategies on investment and resources based on impact and trends in threat risk values within specific countries.
  • Improve audit effectiveness by assessing average audit scores and coverage across locations.

SRM Executive Dashboard

Srm program overview dashboards -business intelligence reporting

The SRM Executive Dashboard visually represents your organization’s security risk posture across all locations and the severity and impact of top risks. This report allows you to benchmark location risk scores against your risk appetite levels, formulate strategies based on impact and trends in all locations, and improve audit effectiveness by assessing average scores and deploying more resources where required.

Also read: Corporate Security Best Practices: 3 Ways to Keep Your Team Safe

2. Incident Management reports

Purpose: Identify emerging security threats and vulnerabilities within the organization to uncover patterns and trends.
Benefits: Early detection of potential security weaknesses, strengthened incident response, developed efficient response plans, optimized the time taken for triage and investigation, and prioritized remediation efforts.

Im program overview dashboard -business intelligence reporting

Security teams understand that past incidents are essential to fortifying future defences. Incident management and business intelligence reporting meticulously note the course of security incidents over time. This allows security leaders to unveil hidden patterns and trends in incidents, enabling them to address vulnerabilities and prevent future incidents proactively. Doing so also transforms historical data into actionable insights, helping security teams stay one step ahead of potential threats.

Triage Overview Dashboard

Im triage dashboard -business intelligence reporting

Using a Triage Overview Dashboard offers critical insights to security leaders on the source and impact of incidents to determine which steps need to be taken, what resources are needed, and provide timely status updates to key stakeholders. Evaluating this data strengthens overall incident management by helping to determine the root cause of incidents so you can mitigate them and encourage quick resolution.

Investigations Dashboard

Im investigations dashboard -business intelligence reporting

The Investigations Dashboard allows corporate security leaders to easily track the number of open incidents, volume, and progress of each one. This ensures that each investigation is handled promptly and effectively, prioritizing incidents by risk level.

3. Security Dispatch/Command Center Management reports

Purpose: Enhance program effectiveness by identifying activity trends, optimizing resource allocation, and improving response efforts, ultimately leading to more efficient and impactful security protocols.
Benefits: View personnel locations in real-time when assigning them to incidents, alarm and access control monitoring, activity tracking and reporting, and an easy way to communicate with your team.

Security dispatch/command center program dashboard -business intelligence reporting

By offering a high-level summary and trends in open activities by location, category, call source, and insights, you can tackle locations with escalation and higher severity. This allows security leaders to:

  • Assess the effectiveness of security protocols.
  • Improve response efforts.
  • Refine overall program effectiveness by identifying higher activity based on call source and monitoring average response times.
  • Take action to address the number of activities in the review, and approval stage, and reduce the number of escalated incidents.
  • Optimize resource allocation by prioritizing efforts towards escalated incidents and categories with higher impact and activity levels.

Program Overview Dashboard

Command center program overview dashboard -business intelligence reporting

The Command Center Program Overview Dashboard tracks incidents by location, category, severity, and call source, enabling security leaders to improve response rates and assess the effectiveness of their existing protocols.

Team Overview Dashboard 

Command center work dashboard -business intelligence reporting

When reporting on your dispatch team, this report provides a concise, visual summary of activities, enabling proactive risk assessment, resource allocation, and response improvement. By identifying hotspots, effective officers, and seasonal trends, evaluating this report enhances decision-making in resource distribution and potential training needs to strengthen overall security protocols.

Read more: What Is Corporate Security? A Complete Guide to Improving Security at Your Company

4. Threat Protection reports

Purpose: Provide corporate security and threat management leaders with a comprehensive overview of their organization’s threat landscape. Threat Protection Program reporting helps assess the effectiveness of threat programs and prioritize resource allocation for proactive threat mitigation.
Benefits: Timely awareness of new threats and vulnerabilities, improved threat mitigation strategies, and enhanced security preparedness.

Threat management program overview -business intelligence reporting

The Threat Protection report is a business intelligence reporting tool that offers an executive summary of overall threat mitigation efforts, security controls, and the volume of threats over time for security leaders to better understand their threat landscape and the effectiveness of threat programs, as well as prioritize resources. It allows security leaders to:

  • Gain an extra edge in spotting anomalous threats by addressing threats that cross the alert threshold.
  • Enhance threat detection by comparing the increase in the volume of critical threats to previous years and proactively monitor collection and review filtering levels.
  • Improve feed performance by assessing the effectiveness of threat detection tools and making data-driven decisions about which feeds to prioritize.
  • Optimize resource allocation by identifying threat groups and categories with higher volumes and alerts.

Threat Work Overview Dashboard

Threat management work dashboard -business intelligence reporting

A Threat Work Overview report offers a concise summary of threat mitigation efforts, aiding organizations in understanding their threat landscape and threat management program effectiveness. Evaluating this data empowers threat and security leaders to spot anomalous threats that cross the alert threshold, enhance threat detection trend analysis, and feed effectiveness, and optimize resource allocation through by identifying higher-risk threat groups by volume.

 5. Corporate Security Executive Summary

Purpose: Evaluate the organization’s risk landscape and vulnerabilities to executive teams in order to understand where current strategies for risk mitigation are working and where they can improve.
Benefits: Reduce negative events, and avert loss by gaining a complete overview of incident volume trends, understanding overall dispatch and activity volume, and providing insight into averted threats.

Corpsec executive summary dashboard -business intelligence reporting

The Corporate Security Executive Summary Dashboard offers a high-level overview that highlights valuable metrics for C-level leaders. A clear and concise overview of your organization’s current posture, allows you to make informed decisions on how to become better protected from threats.

With at-a-glance visuals for your KPIs and KRIs, you get an overview of how changes to the program have benefitted over time. The capability to monitor overall threat activity and responses through this business intelligence reporting tool gives security leaders deeper insights into averted threats and allows executives to review the current level of security risk mitigation, the overall health of location auditing, issue management, and the safeguarding of doing business in physical spaces.

How Resolver’s business intelligence reporting tools help you measure what matters

To enhance your enterprise-wide security strategies, corporate security leaders must track key trends through effective data capture that’s accessible and centralized. Delivering real value with the resources you have and shifting the perception of your team with leadership is key. Through thorough dashboards and visualizations, you can see and share trends at a glance. With business intelligence reporting through data visualizations at your fingertips, you have the tools to make risk-informed decisions and the numbers you need to showcase the value of your security efforts.

Delve deeper into each of these essential dashboards and gain expert insights on their implementation by watching the webinar replay of “The 10 Must-Have Reports Every Security Leader Should Have” from Resolver’s own VP of Corporate Security Products Ryan Thiessen and Product Marketing Manager LeeAnn Kincal. Take the next step in strengthening your organization’s security posture, and equip yourself with the knowledge and tools needed to lead with confidence in the world of corporate security.


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