How Aspida standardized consultant workflows using Resolver
Aspida Group runs GRC advisory for external clients while managing their own program internally. Kevin Gilligan, Head of Business Advisory, describes how that dual mandate puts real pressure on delivery consistency — every consultant needs to show up the same way, regardless of experience level.
Senior consultants carry years of hard-won knowledge. The challenge is that the learned experience tends to stay with them. Aspida wanted to build a trainee program, but without a structured platform, there wasn’t much to hand new hires when they arrived.
Resolver gave that program something to attach to. Workflows were formalized so that new consultants could follow the same path senior staff had always taken instinctively. Aspida could see that happening in real time. They launched the trainee program about five years ago, right around when they implemented Resolver.
Gilligan was candid about what makes that kind of transition stick: The product has to work, but so does the relationship with the vendor. Aspida found both. Resolver’s team showed up as a collaborator, and that made the implementation feel manageable rather than disruptive.
That same pragmatism carries into how Aspida thinks about AI. It’s already embedded in how the team works. AI is taking on the repetitive, low-judgment tasks and freeing the team up for the work that requires their expertise. For a practice built on developing talent, that’s meaningful.
Discover how Resolver uses AI to streamline regulatory change management.
