How Haventree Bank replaced a patchwork of spreadsheets with a centralized compliance platform
Risk and compliance work at a bank generates a lot of moving parts. Regulatory requirements need to be tracked, reported on, and kept current — and the volume only grows. For Andrew Roy, Senior Manager of Compliance, and his team at Haventree Bank, managing that without a dedicated platform meant spreadsheets. Lots of them. Roy doesn’t dwell on it, but he made one thing clear: he can’t imagine doing the work they do now without technology underneath it.
Compliance programs don’t stay static. Requirements change, and what worked at implementation needs to adapt. Resolver gave his team a centralized platform to consolidate regulatory requirements, build reports, and pull from a real database instead of a patchwork of files. Our team has stayed close to Haventree’s program through that. When something comes up, the conversation picks up where it left off. Roy’s seen Resolver make decisions that reflect a real understanding of what his program needs, not just what the product does. For a senior manager responsible for regulatory outcomes, that kind of relationship reduces risk in ways that don’t show up in a feature list.
That same trust-based thinking shapes how Roy’s team is approaching AI. They’ve given it a defined starting point: data collection. His team handles the analysis and makes the decisions. As AI demonstrates how it performs within that scope, the remit grows. Roy sees the next two to three years as the period where that picture gets clearer: Where enough confidence accumulates to know what AI can genuinely take on, and what still needs a person behind it.
Discover how Resolver uses AI to streamline regulatory change management.
