Legal Terms & Conditions

Subprocessors

Version: 1.0
Last updated: December 1, 2018

The following is a list of subprocessors that Resolver uses:

Infrastructure Subprocessors

Resolver uses the following organizations to process personal data or provide other infrastructure that helps with delivery of the Resolver software:

Entity Name Purpose Entity Country
Amazon Web Services, Inc. Cloud service provider Global, with data residency as specified in an Order Form
Rackspace US, Inc. Managed Server Hosting Provider United States, England

Service Specific Subprocessors

We work with other third-parties to provide specific functions or features within the Resolver Software and to manage our business. These providers may have access to relevant personal information (both in an identifiable and anonymous manner) in order to provide their relevant functions. The use of information is limited to the specific purposes we’ve detailed below:

Entity Name Purpose Entity Country
Pendo.io Inc. Cloud-based product engagement services United States
Infobip Ltd. Cloud-based SMS aggregator England
ZenDesk, Inc. Cloud-based customer support services United States
Salesforce.com, Inc Cloud-based customer support services United States
Slack Technologies, Inc Cloud-based communication services United States
Aha! Labs Inc. Cloud-based customer support services United States
Hotjar Ltd Cloud-based marketing automation services United States
Google Cloud-based marketing automation services United States
Capterra Inc. Cloud-based marketing automation services United States
Bing (Microsoft Inc.) Cloud-based marketing automation services United States
G2 Crowd, Inc. Cloud-based marketing automation services United States
Drift.com, Inc. Cloud-based marketing automation services United States
LinkedIn Corporation Cloud-based marketing automation services United States
Marketo, an Adobe company Cloud-based marketing automation services United States