Version: 1.3
Last updated: April 8, 2024

The following is a list of subprocessors that Resolver uses:

Infrastructure Subprocessors

Resolver uses the following organizations to process personal data or provide other infrastructure that helps with delivery of the Resolver software:

Entity NamePurposeEntity Country
Amazon Web Services, Inc.Cloud service providerGlobal, with data residency as specified in an Order Form

Service Specific Subprocessors

We work with other third-parties to provide specific functions or features within the Resolver Software and to manage our business. These providers may have access to relevant personal information (both in an identifiable and anonymous manner) in order to provide their relevant functions. The use of information is limited to the specific purposes we’ve detailed below:

Entity NamePurposeEntity Country Inc.Cloud-based product engagement servicesUnited States
Infobip Ltd.Cloud-based SMS aggregatorEngland
ZenDesk, Inc.Cloud-based customer support servicesUnited States, IncCloud-based customer support servicesUnited States
Slack Technologies, IncCloud-based communication servicesUnited States
Aha! Labs Inc.Cloud-based customer support servicesUnited States
Hotjar LtdCloud-based marketing automation servicesUnited States
GoogleCloud-based marketing automation servicesUnited States
Capterra Inc.Cloud-based marketing automation servicesUnited States
Bing (Microsoft Inc.)Cloud-based marketing automation servicesUnited States
G2 Crowd, Inc.Cloud-based marketing automation servicesUnited States
LinkedIn CorporationCloud-based marketing automation servicesUnited States
Marketo, an Adobe companyCloud-based marketing automation servicesUnited States
Kinsta Inc.Managed Server Hosting ProviderUnited States
Workato, Inc.Cloud-based integration and workflow automation services.United States

Resolver Affiliates

Entity NamePurposeEntity Country
RI 2016 LimitedTechnical support servicesAustralia
Agilance India Private LimitedTechnical support servicesIndia
Kroll Global Solutions Inc.Technical support servicesPhilippines
Resolver Software LimitedTechnical support servicesUnited Kingdom
Resolver BCP LLCTechnical support servicesUnited States
Resolver USA Inc.Technical support servicesUnited States