Trust & Safety Intelligence

Protecting Platforms, Services, and Communities from Harm

Resolver’s proactive Trust & Safety Intelligence adds a critical layer to your defences.

The line between online and real-world threats has vanished, public perception is fast-changing and regulators are stepping in. Move beyond reactive compliance towards excellence and leadership in protecting all users, especially children. Resolver can help you mitigate risks at scale.

The Cost of Inaction

Young Users Are Often The First Harmed

Children are at the heart of new online safety regulations, and have been the focus of Resolver’s services since 2005. More than ever, platforms need to protect them from exploitation.

Bad Actors Are Outsmarting Content-Only Approaches

Traditional content moderation approaches fail to detect sophisticated or coordinated, adversarial threats. Bad actors are evolving faster than reactive detection systems can keep up.

Regulatory & Legal Consequences Are Real

Investigations and fines under the Digital Services Act, Online Safety Act, and other global regulations are reshaping the landscape. Criminal liability and financial losses are real possibilities.

Build a resilient Trust & Safety strategy

Trust & Safety teams of all sizes can benefit from global on-platform and cross-platform intelligence to detect and mitigate risk before platform integrity and user safety are compromised.

Contact our Team

Pinpoint vulnerabilities before regulators find them

Speak to our Experts

Resolver’s Expertise: What Sets Us Apart

Human-Led Intelligence, Enhanced by Technology: AI alone isn’t enough. Resolver’s expert team of OSINT researchers, linguists, and policy analysts powered by industry leading Trust & Safety detection and analytical technology ensures nuanced, real-world insights that automated detection tools will miss.

Independent Investigations & Algorithm Audits: We don’t just analyze content – we analyze human behavior. Our experts provide:

  • Threat actor research across the deep & dark web to expose the sources of abuse, not just its symptoms.
  • Cross-platform visibility to track coordinated manipulation beyond the confines of a single app.

“The online world evolves, and so do the threats. True protection isn’t just about reacting to what’s seen, but proactively understanding what’s hidden.

That’s where Resolver’s human-led intelligence makes all the difference.”

George Vlasto

Head of Trust & Safety Division, Resolver

Introducing Resolver's CSAM Detection Service

Precision. Protection. At Scale.

Moving beyond the limitations of traditional hash-matching, this AI-powered solution, fortified by its unique training on the UK Government’s Child Abuse Image Database (CAID), empowers platforms to automatically identify and classify previously unseen and AI-generated Child Sexual Abuse Material (CSAM) at a global scale. This unparalleled precision enables faster, more effective triage, enforcement, and safeguarding, significantly reducing the operational burden on Trust & Safety teams and establishing a new standard for proactive content moderation.

Learn how Resolver’s Unknown CSAM Detection Service can transform your platform’s approach to child safety.

Find out more here.

At Resolver, we believe technology should enhance, not replace, human expertise.

Expert Analysts Across Multiple Risk Areas

Expert Analysts Across Multiple Risk Areas

Specializing in child safety, hate speech, gender-based violence, self-harm, misinformation, and extremism.

Multilingual & Culturally Aware Intelligence

Multilingual & Culturally Aware Intelligence

Identifying localized harms that language models miss.

Cross-Platform Visibility

Cross-Platform Visibility

Tracking threats across platforms to provide a fuller risk picture.

Policy Guidance & Gap Identification

Policy Guidance & Gap Identification

Aligning enforcement with real-world risks & evolving regulations.

Augment your Trust & Safety teams with best-in-class intelligence

Priority Alerts & Submissions

Proactive alerts discovered by Resolver for covering emerging risks that require urgent action. For example, risks arising from global events, high-harm discoveries, or a critical change in actor behavior.

Cross-Platform Horizon Scan

A digest summarizing significant risks across the surface, deep, and dark web, including emerging risks and harmful signals.

Weekly & Monthly Intelligence Reports

Dedicated thematic analysis, that maps investigations to risk detection and assesses context, origin, reach and relevance of risks through regular reporting.

Strategic Intelligence Reports

In-depth analytical reports examine a risk or trend and are commissioned to support a policy review or change, or respond to an event or serious development in a specific risk or area.

Online safety is a shared mission

We stand alongside organisations and join multi-stakeholder coalitions and taskforces; working together to protect users and build trust.

Resolver: Tackling Trust & Safety Challenges at Scale

Emerging Threat Detection

Identify misinformation, hate speech & extremism trends before they go viral.

Behavioral Analysis

Detect repeat offenders, policy circumvention, enforcement evasion tactics, and manipulative content strategies.

Red Teaming & Policy Stress Testing

Uncover policy loopholes & enforcement gaps before they are exploited by bad actors, attract regulatory scrutiny, and reputational damage.

Regulatory Alignment & Moving Beyond Compliance

Identify and assess emerging threats to user safety and community integrity. Demonstrate a strategic approach which prevents escalation before harm spreads.

Build a proactive Trust & Safety strategy

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Risk Coverage

Addressing your next set of problems.

Through an ever-evolving set of risk areas, we help you close moderation gaps.

Meet our Leadership Team

George Vlasto

George Vlasto

Head of Trust & Safety Division

Henry Adams

Henry Adams

Director, Trust & Safety

Fiona Thornton

Fiona Thornton

VP, Trust & Safety Partnerships

Frances McAuley

Frances McAuley

Director of Product - Trust & Safety

Jon Best

Jon Best

VP, Human Intelligence

Talk to our experts

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