Podcast

Beyond the Buzzword: How AI and Automation Are Reshaping Security Operations

Explore how AI in security operations automates S.O.P. workflows, improves intake and triage, and delivers faster, more actionable reports. Learn to adopt AI safely while balancing human expertise.

January 16, 2025

For many security leaders, the promise of AI sounds like hype. But in this episode of the ISJ: Leaders in Security Podcast, Artem Sherman, Division Head of Security & Investigations at Resolver, and Tim Wenzel, Associate Managing Director of ESRM at Kroll, cut through the noise to explore how AI delivers real value. Hosted by James Thorpe, Editor of the International Security Journal, this conversation tackles the practical ways AI and automation can enhance your security operations while keeping human expertise at the core.

The discussion offers actionable insights into using AI to:

  • Streamline incident triage
  • Automate time-consuming workflows like intake and S.O.P. playbooks
  • Free your team to focus on high-priority decisions

The conversation also emphasizes why transparency and oversight are critical to building trust in these tools.

What you’ll take away from this episode:

  1. AI isn’t magic—It’s a tool for your team.
    Success with AI starts with clear goals, strong processes, and human oversight. As Tim Wenzel explains, “Garbage in, garbage out still applies.” Learn how to create governance frameworks that let AI amplify your team’s strengths, not introduce risk.
  2. Real-world results, not buzzwords.
    AI transforms how teams handle intake, triage, reporting, and admin-heavy tasks for consistency and speed. For example, AI can process hours of video in seconds, giving you back the time you need to focus on critical decisions.
  3. A practical roadmap for starting small.
    Our experts share the importance of starting with small, simple automations—like improving intake and triage—before expanding to workflows that scale with your team. Sherman also shares how to adopt AI without adding unnecessary complexity to your day-to-day.
  4. How to build trust in AI.
    Transparency and control are essential. Discover how to audit AI tools, ensure outputs align with your goals, and maintain human oversight where it matters most.

The “a-ha” moment for security professionals

This isn’t about AI replacing your team—it’s about making your team more effective. AI doesn’t get tired or distracted. It handles the repetitive work that bogs you down, so you can focus on what you do best: protecting people, assets, and reputations.

“AI frees you to do the high-value work,” says Sherman. “Think of it as an assistant that lets you focus on the decisions that matter most.”

Discover how AI and automation can help your team work smarter, respond faster, and maintain trust. Listen to the full episode here.

Speakers
Artem Sherman

Artem Sherman

Head of Security & Investigations, Resolver

Tim Wenzel

Tim Wenzel

Associate Managing Director of ESRM, Kroll