A veteran in security operations leadership, Artem Sherman knows the pressures of security leadership all too well. In high-stakes environments where every second counts, today’s security professionals face a relentless flow of incident and case investigations, scattered data, and compliance demands—all while managing ever-evolving threats.
As Division Head of Security and Investigations at Resolver, Sherman has seen firsthand how these pressures can overwhelm even the most experienced teams, draining time and energy needed to protect people and assets.
But what if technology could take over the tedious tasks that pull security leaders away from their real priorities? As Sherman describes in a recorded conversation with International Security Journal, Resolver’s goal is to eliminate the burden of “bad admin”— the disconnected digital or analog paperwork that drains valuable time from security teams.
“We want to free teams to focus on core priorities, like protecting people and assets, rather than managing repetitive tasks,” Sherman explains.
By automating incident triage and centralizing data, Resolver’s AI-assisted platform empowers security leaders and their teams to respond swiftly, make strategic decisions, and ensure you remain compliant with evolving workplace legislation — all with a focus on real-world results.
Solving core challenges in corporate security operations
In security risk management, repetitive tasks can quickly drain team resources. Resolver’s platform leverages AI to automate these processes, allowing security teams to spend more time on strategic tasks. Our upcoming incident triage tool, set to launch in early 2025, will fully automate the sorting and prioritization of incidents, drastically cutting down the time needed for manual review.
1. Reducing administrative load with AI-assisted automation
Security leaders know that security risk management involves many repetitive tasks. Resolver’s system leverages AI to automate these processes, freeing up time for security teams. For example, the improved incident triage tool, set to release in early 2025, will fully automate the sorting and prioritization of incidents.
“Our customers handle tens of thousands of incidents each year,” Sherman noted. “By automating this process, we save teams a ton of hours, reducing frustration and allowing them to focus on what matters.”
Real-world impact: Since adopting Resolver, customers report a 45% increase in operational efficiency and a 51% improvement in incident reporting and case management processes. This allows teams to focus on critical, high-impact tasks instead of routine admin work.
2. Centralizing data for a unified view of security operations
Fragmented data in multiple systems can limit insights and slow responses. With Resolver’s centralized data capabilities, security teams gain a comprehensive, unified view, made better with dashboard capabilities that simplify data visualization and analysis.
“When data is scattered, decision-making is slower, and insights are limited,” said Sherman. “Resolver’s platform centralizes data into one source of truth, so security teams can see the full picture and respond with confidence.”
Real-world impact: Resolver customers have experienced a 40% improvement in data accessibility and a 40% increase in data quality. This allows teams to make faster, data-driven decisions, reducing risk and improving response times.
3. Expanding to support ethics & compliance investigations
Beyond managing security incidents, Resolver is expanding its offerings to support whistleblower investigations and case management for ethics and compliance cases. With stricter regulations, such as the EU Whistleblower Act, organizations increasingly need reliable systems to handle whistleblower reports, ethics violations, and other sensitive cases while ensuring regulatory compliance.
“We’ve heard from the industry and our customers in wanting to apply the capabilities of our Resolver platform and our strength in case management investigations towards reporting ethics violations and concerns,” Sherman explained. “The investigative process is often highly regulated in many countries and states, so they need robust programs to support that.”
Real-world impact: Customers using Resolver’s system have improved their case investigation efficiency by 37%. This dual functionality is especially valuable in industries with strict regulatory requirements, where security and compliance often overlap.
Why security leaders trust Resolver
Resolver has built a reputation for delivering customizable security software that integrates seamlessly with existing systems and adapts to complex environments. Trusted by over 1,000 businesses globally, Resolver protects more than $6.5 trillion in market cap — a testament to its credibility and effectiveness. With over 20 years of industry expertise, Resolver focuses on practical, real-world solutions that enable security teams to act swiftly and confidently.
Our hyper-configurable platform adapts to your workflow, making it easy to incorporate Resolver’s solutions without disrupting existing systems. “We’ve earned our clients’ trust by prioritizing practical solutions that fit their specific needs,” Sherman emphasized.
“Our tools aren’t designed just to look good on paper — they’re built to solve real problems and make a measurable difference in security outcomes.”
Resolver’s vision is clear: to empower security teams with tools that reduce admin stress, streamline compliance requirements, and focus on high-impact security priorities. Watch the full interview with Artem Sherman above to learn how Resolver’s AI-assisted solutions are transforming security operations, one streamlined process at a time.
To learn how Resolver’s corporate security software solutions are already making an impact, explore our case studies from top security teams across various industries. Learn how companies like yours streamlined security operations, improved response times, and enhanced incident and investigations management using Resolver’s tools.