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Without a clear definition of what constitutes an incident, the security program is bound to fail.
Security teams typically believe that they have hundreds if not, thousands of incident types, when in reality they probably have less than 50. The careful identification of incident types is critical to strategic security teams.
In order to make impactful and strategic decisions, the security team should have visibility into the different incident types and their subsequent groupings. This will help them to ensure that the correct workflow is triggered, and that reporting is as accurate as possible.
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